FAQs in this section
What is SHORT MESSAGE PEER-PEER or SMPP?
What are SMS Templates?
How are SMS Templates used in Vtiger CRM?
What is a Merge Tag?
How are Merge Tags used in SMS Templates?
In which editions of CRM are SMS Templates available?
What are the benefits of using SMS Templates?
How do I install the SMS Notifier add-on?
How do I merge tags in my SMS Template?
How do I create an SMS Template?
How do I edit an SMS Template?
How do I delete an SMS Template?
How do I send an SMS using an SMS Template?
What are Merge Tags?
How do Merge Tags work?
Is there a case study on how Merge Tags are used in a business SMS?
How do I use Merge Tags in an SMS Template?
How are SMS Templates useful for businesses?
Table of Contents
SMS templates can help organizations streamline communication and improve efficiency while ensuring messages are clear, professional, and on-brand.
SMS templates are used for various purposes in both personal and business settings. Here are some common use cases:
SMS templates are used for various purposes in both personal and business settings. Here are some common use cases:
- Marketing: Businesses can use SMS templates to send their customers promotional offers, sales alerts, and other marketing messages.
- Appointment reminders: Healthcare providers, salons, and other businesses that schedule appointments can use SMS templates to send automated reminders to their customers.
- Event invitations: Organizations can use SMS templates to invite customers, employees, or other stakeholders to events such as product launches, conferences, and webinars.
- Customer service: Companies can use SMS templates to respond quickly and consistently to customer inquiries, such as order confirmations or shipping updates.
- Personal communications: Individuals can use SMS templates to save time sending messages to friends and family, such as birthday greetings, holiday wishes, or general updates.
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