FAQs in this section
What is SHORT MESSAGE PEER-PEER or SMPP?
What are SMS Templates?
How are SMS Templates used in Vtiger CRM?
How are SMS Templates useful for businesses?
What is a Merge Tag?
How are Merge Tags used in SMS Templates?
In which editions of CRM are SMS Templates available?
What are the benefits of using SMS Templates?
How do I install the SMS Notifier add-on?
How do I merge tags in my SMS Template?
How do I create an SMS Template?
How do I delete an SMS Template?
How do I send an SMS using an SMS Template?
What are Merge Tags?
How do Merge Tags work?
Is there a case study on how Merge Tags are used in a business SMS?
How do I use Merge Tags in an SMS Template?

How do I edit an SMS Template?

You can edit an SMS template if you own the template or if you have permission to edit the templates. Editing the SMS template will not affect the SMS messages sent earlier. 
Follow these steps to edit an SMS template in Vtiger CRM:
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Click Marketing.
  4. Click SMS Templates. A List View of SMS templates appears.
  5. Select the required SMS template from the List View.
  6. Make the required changes to the SMS template.
  7. Click Save.
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