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What are the components of the Chatbot feature?

Table of Contents
The following are the components of the Chatbot feature:
  • Chatbot Dictionary
  • Chatbot Training
  • Chatbot Basic Information
    • Chatbot Availability
    • Mishit Count
    • Welcome Message
    • Returning Message
    • Sorry Message
    • Chat with Agent Label
    • Transfer to Agent Message
    • No Agent available Message
    • Transfer to Agent Utterance
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