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What are the requirements for sending an MMS message from Vtiger CRM?

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The following steps are involved in sending MMSes from Vtiger CRM:

  • You need to sign up with a telephony service provider like Twilio. They will give you details like authentication ID, user ID, and password. 
  • Once you receive the details, you must set up the service provider in Vtiger CRM.
  • Your customer must have a phone number that can receive MMS messages.
  • Once you integrate a service provider, you can send SMS messages to your leads, contacts, or organizations.
Note:
To send an MMS messages:
  • You should have integrated Twilio as a service provider in Vtiger CRM.
  • You should have an active Twilio account.
  • Your contact should be able to receive an MMS message.
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