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How do I unlink an connection record?
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Follow these steps to unlink a Connection record:
The selected Connection record will be removed.
- Log in to your CRM account.
- Go to Essentials.
- Go to Lead & Contact Management > Contacts. The Contacts List View opens.
- Select a Contact record for which you want to unlink the Connection record.
- Go to the Connections tab from the Summary View of the respective record.
- Select the Unlink icon by hovering over the Connection record.
- Click Ok for the prompt that will be displayed.
The selected Connection record will be removed.
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