FAQs in this section
What is an Organization? 
How do I add an Organization?
How to edit an Organization record?
Can I edit more than the Organization record? 
How do I delete an Organization record?
What will happen if I accidentally delete an Organization record?
What is One View in the Organization module?
How do I communicate with a Contact from an Organization record?
How can I find out when and how I last contacted an organization in the Organization module?
How do I filter reports for Organizations that were activated earlier?
What is the purpose of email tracking in the Organizations module?
How do I enable email tracking for Organizations?
Where can I see the tracked email activities for an Organization record?
How do I add multiple organizations for the same contact record?

Does email tracking apply only to emails sent manually from the Organization record?

No. Email tracking is supported for:
  • Emails sent from Workflows
  • mails sent via Inbox
  • Approval emails
  • Process Designer emails
  • Emails with PDF attachments
  • Emails sent from related apps
  • Emails sent from the Vtiger CRM Mobile app
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