FAQs in this section
What are Journey Templates and Journey Tasks?
How can I create a journey template?
How can I create a journey task?
How can I set up a task dependency?
What are task delays?
How can I set up a task delay?
How are journey templates used in Deals?
How are start date and start time set for journey tasks?
How are the due date and time set for journey tasks?

What is task dependency?

Certain tasks in a journey process are set up in a sequence. If one of them is not completed, then some of the others following in the set sequence will not start. In such a case, you can set up a dependency between the said tasks.

Note:
  • Dependencies can be set up only between tasks in the same sales stage.
  • A task can depend on any other task in the same sales stage.
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