How can my customers cancel an appointment?
There are two ways a customer can cancel an appointment:
- From the appointment itself:
- When a customer schedules an appointment with you, he or she will immediately receive a confirmation email.
- The confirmation email contains a cancellation link also.
- If you click the cancellation link, the appointment is canceled.
- From the confirmation page
- A customer can also cancel an appointment from the confirmation page, immediately after scheduling the appointment.
- Also, he or she must give a reason for canceling an appointment
© Copyright 2021 Vtiger. All rights reserved.