FAQs in this section
How can I access Appointment Pages?
What is a Meet Me page?
What is an Auto-Assigned page?
What is a Group Event page?
What are the types of Appointment Pages in Vtiger CRM?
How do I share an appointment page with a customer?
How do I create a Meet Me page?
How do I create and share a group event page?
What are the different methods to share an appointment page with my customers?
Can I add new questions for the invitee in an appointment page?
How do my customers schedule an appointment with me?
How do my customers register for a group event?
How do I see my scheduled appointments?
Can I have my customers fill out a form before scheduling an appointment with me?
Can I prevent scheduling appointments that are less than an hour away?
Can my customers schedule an appointment with me on a future date?
How do I share my schedule with a customer so they can pick a time for an appointment?
How do I cancel an appointment with a customer?
How do I reschedule an appointment?
How do my customers reschedule an appointment?
How do I prevent back-to-back appointments?
Is it possible to validate customers via OTP while sharing an appointment page?
How can I rearrange questions in the Appointments Pages?
Can I rearrange all types of questions in the Appointment Pages?
Are there any exceptions to the draggable questions in the Appointment Pages?
How do I automatically assign an appointment to a rep?
How can my customers cancel an appointment?
Table of Contents
There are two ways a customer can cancel an appointment:
- From the appointment itself:
- When a customer schedules an appointment with you, he or she will immediately receive a confirmation email.
- The confirmation email contains a cancellation link also.
- If you click the cancellation link, the appointment is canceled.
- From the confirmation page
- A customer can also cancel an appointment from the confirmation page, immediately after scheduling the appointment.
- Also, he or she must give a reason for canceling an appointment.
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