Home  >   FAQs   >  How can my customers cancel an appointment?

How can my customers cancel an appointment?

Table of Contents
There are two ways a customer can cancel an appointment:
  • From the appointment itself:
    • When a customer schedules an appointment with you, he or she will immediately receive a confirmation email.
    • The confirmation email contains a cancellation link also.
    • If you click the cancellation link, the appointment is canceled. 
  • From the confirmation page
    • A customer can also cancel an appointment from the confirmation page, immediately after scheduling the appointment.
    • Also, he or she must give a reason for canceling an appointment.
Was this FAQ helpful?
0  out of  0  found this helpful.
Comments 0
Be the first to comment
© Copyright 2023 Vtiger. All rights reserved.