FAQs in this section
What is the SMS Messages module?
What kind of SMS messages can I send from Vtiger CRM?
How can I send SMSes from Vtiger?
How do I set up or configure an SMS provider in the CRM?
What are the SMS service providers or gateways that are available with Vtiger CRM?
Where is the SMS Messages module in the CRM?
How can I send an SMS from the Organizations module?
Can I send only a single SMS to any of my contacts?
Can I send SMS messages from multiple gateways?
Can I send SMS messages to all the numbers linked to a contact?
What if the SMS service provider I want to use is not available in Vtiger CRM?
Where can I see the list of SMS messages I have sent to my customers?
How can I find out if the SMS message I have sent has reached my contact or customer?
Can I create a Lead from incoming messages?
How can I send an SMS from the Contacts module?
Table of Contents
You can send an SMS to your contact from the Contacts module.
Follow these steps to send an SMS:
Follow these steps to send an SMS:
- Click the Menu icon.
- Go to the Essentials tab.
- Click the Contacts module.
- The List View displays available contact records.
- Hover over a contact record to display the SMS icon.
- Click the SMS icon (
).
- In the Send SMS window, click the Select Phone Number to display the available phone number.
- Select the phone number you want to send the SMS to.
- Type the message you want to send.
- Click Send.
- You can send an SMS only to mobile phones.
- Ensure that phone numbers are saved in the international E.164 format.
- SMS service providers need to be configured for your contact before you can send an SMS.
- Any message you send will have a character limit of 160. Anything above this will be sent in a subsequent message.
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