You don't see a marketing list while creating an email campaign because it might be deactivated. You can use a marketing list only when it is active. When you deactivate a marketing list, you can no longer use it to send email campaigns.
Follow these steps to activate a marketing list:
- Log in to your CRM account.
- Click the Main Menu.
- Go to Marketing.
- Select Marketing Lists.
- Hover on the marketing list that you want to activate.
- Click the toggle button beside a marketing list to mark it as Active .
: A marketing list is said to be active when the toggle button is green. Otherwise, it is inactive.