FAQs in this section
What is a marketing list?
What is a marketing list segment?
Where can I find the list of email campaigns sent to a marketing list?
Why would I need to deactivate a marketing list?
What happens when I deactivate a marketing list?
How do I activate or deactivate a marketing list?
Can I remove a contact's name from an email campaign?
Can I save a marketing list segment to use it in the future?
How do I create a marketing list segment?
Can I create a marketing list segment while creating a email campaign?
How do I create a marketing list while creating an email campaign?
How do I get the list of contacts who have unsubscribed from a marketing list?
How do I create a marketing list?
How can my contacts unsubscribe from a marketing list?
Where can I find the segments created for a marketing list?
Where can I view the analytics of a marketing list?
Is there a way to find out which marketing lists a contact has subscribed to?
How do I delete a marketing list?
What information can I get from a marketing list's Summary View?

Why don't I see some of my marketing lists when creating an email campaign?

You don't see a marketing list while creating an email campaign because it might be deactivated. You can use a marketing list only when it is active. When you deactivate a marketing list, you can no longer use it to send email campaigns.

Follow these steps to activate a marketing list: 
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Go to Marketing.
  4. Select Marketing Lists.
  5. Hover on the marketing list that you want to activate.
  6. Click the toggle button beside a marketing list to mark it as Active .

Note: A marketing list is said to be active when the toggle button is green. Otherwise, it is inactive.
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