Why don't I see some of my Marketing Lists when creating an Email Campaign?

You don't see a marketing list while creating an email campaign because it might be deactivated. You can use a marketing list only when it is active. When you deactivate a marketing list, you can no longer use it to send email campaigns.

Follow these steps to activate a marketing list: 

1. Log in to your CRM account.
2. Click the Main Menu.
3. Go to Marketing.
4. Select Marketing Lists.
5. Hover on the marketing list that you want to activate.
6. Click the toggle button beside a marketing list to mark it as Active .

Note: A marketing list is said to be active when the toggle button is green. Otherwise, it is inactive.