FAQs in this section
Where can I see the list of roles that are associated with a profile?
What is a role?
How are roles and profiles related?
Does Vtiger provide a default role hierarchy?
Where do I find the list of roles for my company?
How do I create a role?
How do I give privileges to a role to assign records?
Can I move a role in the hierarchy?
How do I set privileges to a role to assign records to roles in the same hierarchy?
How do I set privileges to a role to assign records only to users with subordinate roles?
How do I restrict users from assigning records to groups?
How do I choose the groups to which users can assign records?
Is it possible to choose the groups to which a user can assign records?
How do I assign privileges to a role?
What is given priority between profile and role privileges?
How can I assign privileges to a role?
How do I assign privileges directly to a role?
Can I assign privileges to a role using profile permissions?
When deleting a role, can I transfer its ownership to any other role?
Why are only two users shown when I click Assigned To in a record?
How do I delete a role?
Table of Contents
Follow these steps to delete a role:
Note:
- Click the User Menu on the top right corner of the screen.
- Click the Settings button.
- Look for the User Management section.
- Select Roles.
- You will land on the Roles page.
- Hover on a role in the hierarchy.
- Click the Delete icon.
- Select another role to transfer ownership of the role being deleted.
- Click the Search icon under Transfer ownership to other role.
- Click the + icon on the left side of a role to view its subordinate roles.
- Select a role by clicking on it.
- Click Save.
Note:
- If a deleted role was used in the Inbox, lists, or reports, they cannot be transferred to the new role.
- A Light Agent role can be transferred only to another Light Agent role. A Single App role can be transferred only to another Single App role.
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