How do I delete a role?
Follow these steps to delete a role:
- Click the User Menu on the top right corner of the screen.
- Click the Settings button.
- Look for the User Management section.
- Select Roles.
- You will land on the Roles page.
- Hover on a role in the hierarchy.
- Click the Delete icon.
- Select another role to transfer ownership of the role being deleted.
- Click the Search icon under Transfer ownership to other role.
- Click the + icon on the left side of a role to view its subordinate roles.
- Select a role by clicking on it.
- Click Save.
- If a deleted role was used in the Inbox, lists, or reports, they cannot be transferred to the new role.
- A Light Agent role can be transferred only to another Light Agent role. A Single App role can be transferred only to another Single App role.
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