FAQs in this section
What are the benefits of using Maps?
How does the Maps feature in Vtiger work?
What is Geofencing?
Are there any limits to using the geocoding values in Maps?
How can I change my location service provider form OpenStreetMaps to Google Maps?
How can I reach my contact's place using the Maps feature in my Mobile App?
I am unable to reach my customer's place in Maps. Why is that?
Is it mandatory to use Google Maps?
How can get a Google Maps API key?
Can I see a report on how much I have used the Maps feature?
How can I see the geocoding report?
What will happen if I switch between different service producers used in the Maps feature?

Which are the two location services providers for the Maps feature?

Vtiger supports two location services that enable you to reach your destination smoothly. They are: 

  1. OpenStreetMap - It is used to search for addresses and get the geocode of an address to store in the database. The geocode shows nearby contacts from any given Contact or Organization record.
  2. Google Maps - It performs the same tasks as OpenStreetMaps but is more accurate.

By default, Vtiger uses OpenStreetMaps (free service) to get the latitude and longitude values.  

If you wish to use Google Maps instead of OpenStreetMaps, you can opt for it in the CRM settings.

To know more about Maps, click here.
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