FAQs in this section
What are SMS campaigns?
In which editions is SMS Campaigns available?
What is the process of sending an SMS campaign?
How do I access the SMS Campaigns module?
How do I install SMS Campaigns?
What are the steps to create an SMS Campaign?
What is the Test button in SMS campaigns used for?
Can I see an SMS campaign's statistics after it is sent?
What do the different SMS campaign stasuses mean?
Can I send an SMS campaign to any phone number in my contact list?
Can I send an SMS campaign to all my contacts?
Can I test an SMS campaign before sending it?
Where can I find SMS Campaigns after installing the extension?

How do I configure an SMS provider?

You can configure an SMS provider only if you are an Admin user.
Follow these steps to configure an SMS provider:
  1. Click the User Menu on the top right corner of the screen.
  2. Click the Settings button.
  3. Look for the Extensions section.
  4. Select SMS Provider Configuration.
  5. Click the +New Configuration button.
  6. Select Twilio from the Provider drop-down.
  7. Select the Yes radio button to activate the SMS provider.
  8. Copy the Account SID and Auth Token from your Twilio account.
    • Note: You can find the Account SID and Auth Token on your Twilio dashboard.
  9. Enter the sender’s phone number in the From field.
    • The phone number must be in the E.164 format.
  10. Click Save.

To learn more about SMS Campaigns, click here.
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