FAQs in this section
What is the Help Center?
How will my customers know about the Help Center?
How will documentation appear on the Help Center?
Is the Help Center available with the Sales Starter edition?
Is the Help Center available by default in the CRM?
What is the first page that I see when I go to the Help Center?
How can I go to the page where all the articles are listed?
What are the different elements present in an article?
How can I go back to the homepage from the article?
What is the need for portal credentials in the Help Center?
How should I start configuring the Help Center?
What is the use of the 'Disable Help Center' button?
What can I configure in the 'Basic' tab?
What can I configure in the 'Categories' tab?
How can I add a category?
What can I configure in the 'Rebranding' tab?
How can I add a subcategory?
Can I update the sequence of the categories?
Can I edit a category?
Can I delete a category?

What can I do with an article apart from reading?

Apart from just reading an article, you can also do the following: 

  • Share - You can share the article.
  • Print - You can print the article in PDF format.
  • Table of Contents - This is the list of all headings (H1s, H2s, and H3s) in the article. Clicking on these links will take you to the relevant sections in the article. 
  • Upvote or Downvote - You have the option to like or dislike an article.
  • Comment - If your readers are signed in using the portal credentials, they can provide their opinions on the article by commenting. 
  • Up arrow - When you click on the Up arrow on the bottom right corner of the page, you are taken back to the Table of Contents.
To know more about Help Center, click here.
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