Your readers need portal credentials to sign in to the Help Center. Once they sign in, they can comment on your articles. With comments, the readers can express their opinions on an article or report a bug. Using portal credentials, you can make sure that anonymous marketing comments will not spam the article.
Follow these steps to give access to the Help Center to your contact:
Your contacts will receive an email containing the credentials. They can use the credentials and login to the Help Center.
To know more about portal credentials, click here.To know more about Help Center, click here.