FAQs in this section

The 'Basic' tab contains all the basic information. If you wish to edit the fields here, click the Edit button. The table below explains all the fields present in the Basic tab.

Field Name	Description
Name	Displays the name of the Help Center. You can enter your company’s name here.
Default Help Center URL	Displays an auto-generated URL of the Help Center.
Custom URL	You can add a custom URL to the Help Center.
Show Social Media Sharing	If enabled, you can share the articles directly or copy the link.
Show recent articles	If enabled, a list of recent articles will be displayed on the homepage.
Show top articles	If enabled, a list of top articles will be displayed on the homepage.
Allow Anonymous Upvote/Downvote	If enabled, all readers can like or dislike the article. If you disable it, the readers must sign in using the portal credentials to like or dislike the article.
Allow Request Submission	If enabled, the readers can submit a request or report a bug to you.

After you make all the edits, click the Save button to save and apply the changes. If you wish to discard the changes, click Cancel.

Once you save the changes, go to your Help Center and refresh the page (press CTRL+R) to see all the changes.
Note: There might be a slight delay for the changes to appear on the Help Center.

To know more about Help Center, click here.