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How can I add a category?

Table of Contents

Follow these steps to add a category:

  1. Click the Main Menu.
  2. Go to the Support tab.
  3. Click the Articles module.
  4. Click the Settings button on the top right of the screen. The Help Center Settings page will appear.
  5. Click the Categories tab.
  6. Click the Add Category button.
  7. Enter the following fields:
    • Category - Enter the name of the category.
    • Description - Enter a description for the category.
    • Category Image - Provide an image for the category. You can either select an image from your system or the server.
    • Hide in Portal - Enable this radio button if you wish to hide a Help Center category.
  8. Click Add.

The category will be added to the list. It will show the category name, description, and the number of subcategories under it.

To know more about Help Center, click here.
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