FAQs in this section
Why should I sync Google Contacts and Calendar with Vtiger?
What are Google Contacts and Calendar?
How do Google Contacts and Calendar and Vtiger integration work?
Is Google Contacts and Calendar available in the Sales Starter edition?
How do I integrate Google Contacts and Calendar with Vtiger?
From where can I configure Google Contacts and Calendar in Vtiger CRM?
How can I deactivate Google Contacts and Calendar sync?
From where can I sync Google Contacts and Calendar records to CRM?
How can I sync the Google Contacts and Calendar records with Vtiger?
What is Sync Log in Vtiger CRM?
Why is the syncing process taking a long time?

How can I configure the Google Contacts and Calendar sync?

Follow these steps to configure the sync settings from the Contacts module:
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Go to Essentials.
  4. Select Contacts.
  5. In the List View, click Sync on the top right.
  6. If you are configuring for the first time, click Sign In and sign in using your Google credentials; or Click Settings next to Google and Sync Log.
  7. The Sync Settings window will appear once you are logged in to your Google account. You will find two sections in the Sync Settings window.
  • Contacts Sync Settings
  • Events Sync Settings
  1. Edit the Contacts Sync Settings section for the following:
    1. Select which data must be synced from the Google Data drop-down.
    2. Select Sync Direction from the three options given in the drop-down.
    3. Click Configure to map the Vtiger fields to Google fields. You can also add a custom mapping.
    4. Click the Enable Contacts Sync toggle button.
  2. Edit the Events Sync Settings section for the following:
    1. Select which data must be synced from the Google Data drop-down.
    2. Select Sync Direction from the three options given in the drop-down.
    3. Click View to view mapped events.
      • Note: You cannot add custom fields to Calendar as the fields are mapped by default. You can only view the details.
    4. Click the Enable Events Sync toggle button.
    5. Select the date from when the sync must happen in the Sync From field.
  3. Click Save
To know more about Google Contacts and Calendar, click here.
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