FAQs in this section
Which is the new mobile app by Vtiger?
What are the benefits of installing the Vtiger CRM mobile app?
How can I install the Vtiger CRM mobile app?
How can I log in to the Vtiger CRM mobile app?
Is the Vtiger CRM mobile app different from the web version?
What can I do on the Dashboard page in Vtiger CRM mobile app?
What can I do on the Events page in Vtiger CRM mobile app?
What can I do on the Search page in Vtiger CRM mobile app?
What can I do on the Tasks page in Vtiger CRM mobile app?
What can I do on the Actions page in Vtiger CRM mobile app?
What are the different tabs under the Actions page in Vtiger CRM mobile app?
How can I go back to the Dashboard from any page in Vtiger CRM mobile app?
Why can't I edit a closed record in Vtiger CRM mobile app?
How can I see the modules in the Vtiger CRM mobile app?
Which modules can I see in the Vtiger CRM mobile app?
What is the Favourites section in the Vtiger CRM mobile app?
What are the different settings available in the Vtiger CRM mobile app?
How can I log out of the Vtiger CRM mobile app?
What can I do in the Vtiger CRM mobile app's List View?
What can I do in the Vtiger CRM mobile app's Kanban View?
What can I do in the Vtiger CRM mobile app's Calendar View?
What can I do in the Vtiger CRM mobile app's Detail View?
What can I do in the Vtiger CRM mobile app's Edit or Create View?
How can I refresh the data in the Vtiger CRM mobile app?
What is the use of Maps in the Vtiger CRM mobile app?
What do Maps in Vtiger CRM mobile app do?
Where can I access Maps in the mobile app?
What are the basic device's requirements for Maps to work in the mobile app?
How do Nearby Clients work in the mobile app?
What other actions can I perform on the Nearby Clients screen?
How does Route Maps work in the mobile app?
How do Meeting Time and Shortest Route in Maps work?
Can I edit an event after checking out?
What setting should I do for Maps to function properly?
What are the dotted lines on the map?
What is the Detection feature in the Mobile CRM app?
What is a Chart of Accounts in a mobile CRM app?
What is Tally Support in the Mobile CRM app?
Can I create a Contact or Lead record from the mobile app?
What can I do in the Vtiger CRM mobile app's Summary View?
Table of Contents
You can see the record's summary view once you click on a record from the List View, Kanban View, or Calendar View.
Summary View is divided into the following sections:
Summary View is divided into the following sections:
- Header
In the Header section, you can see essential details like a record name, status, parent task, due date, priority, etc.
In the Header, you can:
In the Header, you can:
- Re-open a closed record by clicking the Re-open button. It appears in the Would you like to re-open? banner above the name of the record.
- Follow a record by clicking the Follow icon
- Edit a record by clicking the Edit icon
- Click the More icon to,
- Delete the record
- Duplicate the record
- Convert the record to a Deal (only in the Contacts module)
- Pipeline
You will see the record’s task type and status in the pipeline. You can change the status by clicking on the current status value. The pipeline appears only in Contacts, Deals, Tasks, and Events modules.
- Widgets
Below the pipeline, you can see a set of widgets that enable you to perform various actions, such as:
- One View - You can view and add records of related modules. This is available only in the Contacts, Organizations, and Deals module.
- Description - You can view and add a description for the record.
- Key Fields - You can see the list of a record's key fields.
- Metrics - You can see the Estimate and the Due Date of the record.
- Sub Tasks - You can view and add sub-tasks to the current record. You can also mark a task as completed. This is available only in the Tasks module.
- Next Actions - You can view the tasks that must be completed in a particular deal stage. You can click on it, view the Summary and Detail View, and mark it as done later. It is available only in the Deals module.
- Activity - You can add comments or voice notes related to the record. You can also reply to comments and customer emails and view comments, updates, and other activity on the record.
- Details - You can view all the fields and in-depth information related to the record.
- Related - You can add related records from other modules.
- Quick Create
At the bottom of the Summary View, you will find the Quick Create button. This icon is available only in the Leads, Contacts, and Organizations modules.
You can use the icon to:
You can use the icon to:
- Instantly call, send an SMS, or email.
- Create or add related records from other modules.
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