From the internal tickets moduleFollow these steps to create an internal ticket in the Vtiger CRM mobile app:
- Log in to your CRM account.
- Go to Dashboard.
- Go to the Help Desk module.
- Select Internal Tickets from the drop-down list. You will land on the list view Internal Tickets.
- Click the Add icon present below the app screen. A Create Internal Ticket screen opens.
- Enter the mandatory details.
- Click Save.
Using Quick CreateFollow these steps to create an internal ticket using Quick Create:
- Log in to your CRM account.
- Click the Add icon present below the app screen.
- Search for Internal Ticket using the search bar.
- Enter all the mandatory details.
- Click Save.