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How to Select a Contact on Instagram?

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If existing CRM users have posted on Instagram, you can link these posts to their contact record. 
Adding these links to a contact record saves customer interactions and helps in knowing more about them. 

Follow these steps to select and link a contact: 
  1. Click Actions.
  2. Click Select Contact. You will be directed to the Select Contact window.
  3. The user (Contact) who commented or replied is displayed if they are already available in the CRM as a contact. 
  4. Select the respective contact record.
With this, you have successfully linked an existing CRM contact record with Instagram.

 
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