Disconnect helps you disable your Instagram account from the Social module. When you disconnect your account, only the sync stops between Instagram and CRM. Old posts and data will still be visible.
Follow these steps to disconnect an Instagram account from the Social module:
- Log in to your CRM account.
- Click the Main Menu.
- Go to Marketing.
- Look for Campaigns.
- Select Social. You will land on the Social module.
- Click Manage Accounts on the bottom left corner of the screen. You will be directed to the Social Settings window.
- Click the Actions icon on the account you want to disconnect.
- Click Disconnect.
- Click OK.
With this, you have successfully disconnected an Instagram account from the Social module.