FAQs in this section
How does the Instagram integration work in Vtiger CRM?
The Vtiger CRM Instagram integration primarily works through the Vtiger Social Module and the Live Chats Add-on, centralizing your social media management and customer interactions within the CRM. You can manage your Instagram Business account from the Social module to compose, schedule, and publish posts; monitor and reply to all post comments; and set up automation rules to instantly create Leads, Contacts, or Cases based on specific comment keywords.
Additionally, the Live Chats integration routes all Instagram Direct Messages (DMs) into a single console, allowing your support team to provide real-time, centralized customer service without leaving Vtiger.
To learn more about the Instagram integration with the social module, click here.
To learn more about the Instagram DM integration with the social module, click here.
To learn more about the Instagram integration with the social module, click here.
To learn more about the Instagram DM integration with the social module, click here.