FAQs in this section
What is MS Teams?
What are the benefits of MS Teams and Vtiger CRM integration?
How can I activate MS Teams in Vtiger CRM?
Can I install the MS Teams add-on manually?
How can I install the MS Teams extension manually in Vtiger CRM?
What can I do using the Vtiger CRM app in MS Teams?
How can I add Vtiger Dashboard to my team channel?
What is the use of Chat tabs in MS Teams?
How can I deactivate MS Teams in Vtiger CRM?
How can I uninstall the MS Teams extension in Vtiger CRM?
Can I do host meetings using MS Teams?
How can I activate Teams Meetings in Vtiger CRM?
How can I access Teams Meetings in the CRM?
How can I create a Teams Meeting from the Events module?
What happens to the participant status in Teams Meeting when an event is marked as held?
Can I get the recording link of the Teams Meeting?
How can I create a Teams Meeting from the Contacts module?
How can I send a Teams Meeting from Emails?
How can I create a Teams Meeting from the Web Chats module?
How can I deactivate Teams Meetings in the CRM?
What do you mean by SaaS?
What is market place?
What do you mean by subscription?
What is SSO?
Should I have to pay for the SaaS offers?
Can I make an online payment to buy the subscription?
Do I have the option to choose the quantity I would like to purchase?
Is there a free trial option to use the service?
Can I use Vtiger only from MS Teams after subscribing?
How can I buy a Vtiger CRM subscription from Microsoft Marketplace?
What can you do with MS Teams - Bot Reports?
Can I use a personal Microsoft account for Teams integration in Vtiger CRM?
How do I send a Teams meeting link from Live Chat?
How do I revoke access to Microsoft Teams from Vtiger CRM?
Why do I get a Microsoft Teams authentication error in Vtiger CRM?
What are the requirements to use Vtiger CRM in Microsoft Teams?
How do I install Vtiger CRM in Microsoft Teams?
How do I sign up for Vtiger CRM from Microsoft Teams?
How do I get CRM alerts and notifications in Microsoft Teams?
How do I uninstall the Vtiger CRM from Microsoft Teams?
How do I share Vtiger CRM records in a Microsoft Teams conversation?
How do I use Vtiger CRM in Microsoft Teams?
How do I add a Vtiger CRM module to a Teams Channel in Microsoft Teams?

Can I change my account ID linked with MS Teams?

No, you cannot change the account linked with MS Teams. 

Please read the below regarding accounts that you use to link MS Teams and Vtiger CRM. 
  • The username of the account you use in MS Teams should be the same as your Vtiger account username.
  • All registered users in your Vtiger CRM subscription will be able to use MS Teams.
  • You cannot update or change usernames in MS Teams unless you add a user to your CRM account. 
  • If an MS Teams username does not exist in Vtiger, then a new Vtiger account will automatically be created with that user name. This Vtiger user name will then be automatically linked to the MS Teams account. 
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