How do I get CRM alerts and notifications in Microsoft Teams?

All alert rules must be configured from within Vtiger CRM under the Actions > Configure Alert Rules section.
Follow these steps to Set Up Alerts for Microsoft Teams:

1. Log in to the CRM.
2. Click Main Menu.
3. Go to Essentials.
4. Go to Collaboration > Actions. The Actions page opens.
5. Click Alert rules. The Configure alert rules page opens.
6. Click +Add Alerts. The Add Alert Rule window opens.
7. Enter or select the following information -
   1. Select Alert: Select any activity alert mentioned below from the drop-down menu. 
      1. Activity Alerts.
      2. Engagement Alerts.
      3. Smart Alerts.
   2. Module: Select the module where you want to receive alerts like Deals, Contacts, mentions by other users, etc. 
   3. Alert Message: Enter the custom message you want displayed.
   4. Conditions:
      1. Use All Conditions if all criteria must be met.
      2. Use Any Conditions if one or more criteria are sufficient.
8. Check the Microsoft Teams checkbox to ensure alerts are sent to Teams.
9. Click Save.

Note: CRM Users who have linked their Microsoft Teams accounts can enable and receive these alerts.