FAQs in this section

Login to your CRM account.
Click the Main Menu.
Go to LMS.
Look for Modules.
Click LMS Portal.
Select a course that you want to complete. The course window opens.
Click a concept. Exercises will be displayed along with the number of exercises available for the concept.
Click Exercises. The exercise window opens, displaying:
1. A list of exercises available for a concept.
2. Exercise details window, displaying:
  1. Name - Name of the exercise.
  2. Description - Description if available for the exercise.
  3. Maximum Points - Maximum points for the exercise.
  4. Questions - Number of questions for the exercise.
  5. Take Now - Clicking the Take Now button lets you begin the exercise.
Click the Take Now button. The exercise begins.
Answer an exercise question.
In the exercise question window you can:
1. Click > (next icon) to proceed to the next question.
2. Click < (previous icon) to go back to the previous question and edit it if required.
3. Cancel - Clicking the cancel button will cancel your answers and direct you back to the exercise window.
4. View:
  1. The maximum score% for each question.
  2. The total number of questions available for the exercise.
  3. Date and time you are taking up the exercise.
After answering all exercise questions, click Submit to submit the exercise.
If you have:
1. Exercise question types Textarea and File Upload, the review screen opens displaying the following message, Under Review. Current Score - (you scored _%). You have_answers which are under evaluation, which might increase your score.
2. Passed the exercise:
  1. The success screen is displayed with the success message, Congratulations, You got - (your scored _%).
3. Failed the exercise:
  1. The screen is displayed with the following message, Try Next time, You got - (your scored _%).

Click the Continue tab. You will be directed back to the exercise window.
Click the Take Now button to reattempt the exercise.

Note: You can attempt an exercise multiple times for higher scores.

Once you complete an exercise, a green tick mark will be displayed beside it in the exercise window.
For multiple exercises for a concept:
1. Click the next exercise (or > beside it) that you want to take up from the list of exercises. The exercise details window opens up.
2. Click the Take Now button to take up the exercise.
Once you complete all exercises for a concept, a green tick mark will be displayed beside it in the course window.
Click the Next Concept tab to proceed to the next concept or the Next Quiz tab to proceed to the next concept or quiz.
Click the Previous Concept tab to go back to the previous concept.

Please Note:

1. Maximum Points - Maximum points for the exercise.

For an exercise, from the second attempt onwards, maximum points will be as follows:

If you pass the first attempt, it will be 0 for the rest of the attempts.
If you fail the first attempt, it will be the iteration score of the attempts (maximum points for the exercise/number of attempts). For instance, if you fail the first attempt for an exercise with maximum points 100, maximum points for the second attempt will be 50 (100/2 = 50).

2. The maximum score% for each question.
If the maximum score has decimals, it will be rounded off to a whole number.