FAQs in this section
What is a Learning Management System (LMS)?
Benefits of using Vtiger LMS
What are Vtiger CRM LMS interfaces?
Who can access the LMS Portal, and how?
What are Vtiger LMS accessibility rules?
What are the features of the LMS?
What are LMS benefits?
What is the Feature Availability for LMS?
What are the Instructor Console modules?
What are the features of the Instructor Console?
What is the process of publishing a course using the Instructor Console?
What is the Course module in LMS?
What are courses?
What is the process of publishing a course?
How do I add a course?
How do I publish a course?
What are concepts?
How do I add a concept?
How do I generate Embed URL for videos published on YouTube or Vimeo?
How do I customize a course category?
How do I create a course completion certificate?
What are Exercises?
What are the types of exercise questions?
What are exercise features?
How do I add Exercises to a Concept?
How do I view responses, review, and allot scores for exercise questions?
How do I view Exercises and their actions for a course?
What are the actions you can perform from Exercises View of a course?
How do I link an exercise from the Exercises View of a concept?
How do I add an exercise from the Exercises View of a concept?
How do I view an exercise from the Exercises View of a concept?
How do I edit an exercise from the Exercises View of a concept?
How do I unlink an exercise from the Exercises View of a concept?
What is a Quiz?
What are quiz questions?
What are quiz features?
How do I create a quiz?
​​​​How do I publish a quiz?
What are questions?
What are question types?
How to review responses for questions?
What are question features?
What is Weightage Percentage for a question?
How do I add questions to exercises and quizzes?
What is automated maximum score allocation for a question?
What is automated evaluation?
What is instructor evaluation?
How do I add questions to an Exercise or Quiz type - Fixed?
How do I view selected questions for an exercise or quiz?
What is One View of a course?
What are the actions you can perform in the One View of a course?
How do I link a concept to a course from the One View of a course?
How do I add a concept to a course from the One View of a course?
How do I sort concepts to a course from the One View of a course?
How do I view concepts of a course from the One View of a course?
How do I edit concepts to a course from the One View of a course?
How do I add a certificate to a course from the One View of a course?
How do I edit a certificate to a course from the One View of a course?
How do I duplicate a certificate of a course from the One View of a course?
How do I add a dependency course to a course from the One View of a course?
How do I edit a dependency course of a course from the One View of a course?
What is the LMS Instructor Console?
What is the Course's List View?
What is a video URL?
What is embedding?
What is an embedded video URL in the LMS??
How do I generate an Embed URL for a video saved on an online drive?
How do I create an embed video URL?
What is a Learning Management System (LMS)?
What is Vtiger CRM’s LMS Portal?
What can you do in Vtiger CRM’s LMS Portal?
What are the features of the LMS Portal?
What are LMS Portal student types?
What are the LMS Portal homepage features?
How do I access the LMS Portal?
How should users access the LMS Portal?
How should your customers access the LMS Portal?
How do I sign up for the LMS Portal?
How do I log in to the LMS Portal?
How do I reset your LMS Portal password?
What is the process of completing a course in LMS Portal?
How do I enroll for a course?
How do I complete a course?
How do I complete a concept?
How do I submit an exercise?
What is the exercise window in LMS Portal?
How do I submit a quiz?
What does the quiz window display?
What are the various exercise and quiz question types and their formats?
How do I answer various exercise and quiz question types?
How are answers submitted for exercise and quiz questions evaluated?
What are the exercise and question types auto-reviewed by LMS?
What are the exercise and question types manually reviewed by instructors?
How do I view responses for an exercise and quiz?
What are the two main interfaces of Vtiger CRM LMS?
What is the LMS accessibility?
What are the LMS Components?
What is the LMS Tree Structure?
What are the benefits of the Instructor Console?
What are the benefits of LMS?
What is the Instructor Console?
What are the features of the Instructor Console?
How do I install LMS?
What are the steps for publishing a course in the Instructor Console?
What is the List view of courses in Vtiger LMS?
What are courses?
What is the process for publishing a course?
How do I add a course?
How do I publish a course?
How do I view responses for published courses?
What are Concepts?
How do I add a concept?
What are Exercises?
What are exercise questions?
What are the features of an exercise?
How do I add an exercise to a concept?
What are Responses, Review, and Score Allocation for exercise questions?
What is the Exercises View for concepts?
How do I go to the Exercises View of a concept?
What are the actions for an exercise that can be performed in the Exercises View of a concept?
What is Vtiger LMS?
What is Instructor Console accessibility?
What are the two types of Vtiger LMS users?
What are the LMS components?
What is the LMS Tree Structure?
What is the Instructor Console?
How to install the LMS?
What is a video URL?
What is embedding?
What is an embedded video URL in the LMS?
How to create an embed video URL?
What are the two types of evaluation?
What is the LMS Instructor Console?
What is Vtiger LMS?
What is Vtiger LMS?

How do I download a course completion certificate?

 After you have completed a course, you can instantly download the course completion certificate.
Follow these steps to download a course completion certificate:
  1. Login to your CRM account.
  2. Click the Main Menu.
  3. Go to LMS.
  4. Look for Modules.
  5. Click LMS Portal.
  6. Select a course that you have completed. The course window opens.
  7. Only if you have completed the course, the Certification tab will be available in the course window.
  8. Click the Certification tab. The screen displaying the following opens:
    1. The message, Congratulations! You have successfully completed the course.
    2. The Download Certificate tab.
  9. Click the Download icon in the Download Certificate tab. The certificate will be downloaded in pdf format.
You have now successfully downloaded a course completion certificate.
Note: You can also download the course completion certification from the portal homepage > Profile icon > Certificates > Download icon.

 Note:
If you are a student, you will receive an email notification when:
  • Instructors have reviewed the submitted Textarea or File Upload exercise or quiz question types.
  • A new concept is added to a course that you have enrolled for.
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