FAQs in this section
What can I do in the My Preferences setting?
Where can I set up my personal preferences in Vtiger?
How do I set up my email signature in Vtiger?
Where do I select my business hours?
Where do I see the groups that I am a part of?
Can I set up a default phone number to make calls from Vtiger?
How do I set up my display picture in Vtiger?
What should I do if I’m unable to update my username or primary email?
What are the password requirements for Vtiger CRM?
How do I update the primary email address in Vtiger CRM from my Preferences page?
What are the steps to change my password in Vtiger CRM?
The email client installed on my computer opens every time I click the Email icon to write an email. Is there a way to use Vtiger to compose emails?
How do I choose which page displays when I log into Vtiger CRM?
Why do disabled modules appear on my preferences page?

What is an Access Key, and how can I generate a new one in Vtiger CRM?

The Access Key is a unique security token used for authentication in REST APIs/Web Services.
Follow these steps to generate a new Access Key:
  1. Log in to your CRM account.
  2. Click the User Menu on the top right corner of the CRM screen.
  3. Click My Preferences. The My Preferences page opens. 
  4. Click the More icon on the top right corner of the user record.
  5. Select Change Access Key. A New access key requested window opens. 
  6. Click yes. 
The new access key is generated and will be reflected on my Preference Page. 
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