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What is the retention period for stored backups?

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To protect customer data, Vtiger follows strict backup and retention policies. Below are the key details of retention period for stored backup:
  • Data Retention Policies:
    • Trial accounts: Deleted 12 days after the trial ends if not upgraded.
    • Paid accounts: Deleted 90 days after cancellation.
    • Free accounts: Deleted after 60 days of inactivity.
  • The data will be restored within 8 hours in case of a disaster.
To learn more about data backup, click here.
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