FAQs in this section
How can I customize the widget on my website?
There are many fields in customizing a widget. Where can I get information about them?
How many other widgets can I add on my website?
Can I temporarily switch off the Live Chat widget?
How can I make a web chat agent active or inactive?
What should I do for the Answer Bot tab to appear in the Widgets Settings page?
How do I access the Answer Bot section in the Websense widgets Settings page?
What are Chatbot Modes in Vtiger CRM?
What is the Closed Deals vs Goals chart?

How is the Sales Cycle by Duration calculated in the Sales Insights Dashboard?

The Sales Cycle by Duration in Vtiger is calculated by measuring the average number of days it takes for deals to move from the creation date to the closed date (Closed Won or Closed Lost).
  • The calculation includes all deals within the selected time filter.
  • The duration is averaged to show how long your sales process typically takes.
  • This metric helps identify patterns or delays in your sales pipeline, enabling teams to work on reducing the overall sales cycle time.
Example:
If five deals were closed in 30, 40, 35, 25, and 20 days respectively, the Sales Cycle by Duration would be the average — 30 days.
 
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