FAQs in this section
How can I customize the widget on my website?
There are many fields in customizing a widget. Where can I get information about them?
How many other widgets can I add on my website?
Can I temporarily switch off the Live Chat widget?
What should I do for the Answer Bot tab to appear in the Widgets Settings page?
How do I access the Answer Bot section in the Websense widgets Settings page?
What are Chatbot Modes in Vtiger CRM?

How can I make a web chat agent active or inactive?

In Settings > Widgets, you can click the toggle button next to the agent name to enable or disable an agent.
To know more about Widgets, click here.
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