What is the relationship between Work Orders and Service Contracts?

Jobs that must be performed at the customer site are scheduled using Service Appointments.

Agents can track their daily agenda through Service Appointments and use the navigation to reach customer locations. Check-in and Check-out actions on the appointment record help monitor the time spent on the job. On completion of work, the agent signs off and generates the invoice from the Work Order.

To know more about Work Orders, click here.