How do I create a planned maintenance request?

Creating a Maintenance request
A planned maintenance request is nothing but a scheduled appointment. Here is the process flow for planned maintenance requests in work orders:

• A work order is created from the service contract with the Service type as Scheduled Maintenance. 
• The location is set to Onsite or Remote based on the location of the service.
• When a service is completed, the number of service requests pending for the customer is reduced. 
• Any part replaced to fulfill the service request is billed as part (product) cost per the price book.
• Any additional service performed during the service request is billed as the service cost (labor) per the price book.

To know more about Work Orders, click here.