What is an Internal Ticket? What are the different statuses of an Internal Ticket? How do I create an Internal Ticket? How do I assign an Internal Ticket to a team in my company? How do I assign an Internal Ticket to an individual? How do I get updates about an Internal Ticket that I have created? How are SLAs related to Internal Tickets? How do I assign an SLA to an Internal Ticket? My employees are receiving a feedback survey email that I never send. Why is that? Can I see the Internal Tickets created from the employee portal on the CRM? How many default workflows are there for the Internal Tickets module?