What is VICIdial? What are the benefits of VICIdial integration? Which versions of VICIdial does Vtiger support? How can I get started with VICIdial integration? Is it necessary to install the Phone Calls to enable VICIdial in the CRM? Is it necessary to create an account in VICIdial? How do I setup Vicidial in my CRM account? How should I add my VICIdial User ID in Vtiger CRM? How do I get VICIdial incoming call pop-ups in the CRM? How can I set up recording filename for VICIdial? Why is my agent not able to see the incoming call pop-up? Why is Click-To-Call not working for some agents? Why is the Recording Link not Working in Vtiger? Why are Outgoing Call records in the 'triggered' status even after calls are completed?