FAQs in this section
Where can I set up the notifications I want to receive?
What is the Notification Preferences feature?
How do I access Notification Preferences?
For what type of notifications can I choose my preferences?
What types of contact email-related notifications can I receive?
What happens if I enable a setting in Notification Preferences and disable the same in Actions' configuration?
I am receiving Mention notifications on the Actions page as well as in my inbox. How do I restrict notifications to Actions?
Can I set up alert notifications for the Assigned to field in emails?

Is there a way to know if a contact opened an email campaign that I sent?

Yes, you can be notified when a contact opens or clicks a link in an email campaign that you sent by choosing your notification preferences.
Follow these steps to set up your notification preferences:
  1. Click the User Menu on the top right corner of the screen.
  2. Click the Settings button.
  3. Look for the My Preferences section.
  4. Click Notification Preferences.
  5. Go to the Email campaign alerts section.
  6. Enable the desired checkboxes to receive your choice of notifications.
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