The 'Categories' tab will allow you to add categories and subcategories. This will help in organizing your documentation.
Adding a Category
Firstly, you must add a category. This is the first level of segregation. For example, you can have categories like Announcements, Articles, FAQs, etc. The categories and their descriptions will appear on the homepage.
Adding a Subcategory
Secondly, you must add a subcategory under a category. This is the second level of segregation. For example, under the Announcements category, you can have subcategories like Awards, Recognitions, Updates, Webinars, etc. This will appear on the subcategories page in the Help Center.