FAQs in this section
What is the Help Center?
How will my customers know about the Help Center?
How will documentation appear on the Help Center?
Is the Help Center available with the Sales Starter edition?
Is the Help Center available by default in the CRM?
What is the first page that I see when I go to the Help Center?
How can I go to the page where all the articles are listed?
What are the different elements present in an article?
What can I do with an article apart from reading?
How can I go back to the homepage from the article?
What is the need for portal credentials in the Help Center?
How should I start configuring the Help Center?
What is the use of the 'Disable Help Center' button?
What can I configure in the 'Basic' tab?
What can I configure in the 'Categories' tab?
How can I add a category?
How can I add a subcategory?
Can I update the sequence of the categories?
Can I edit a category?
Can I delete a category?

What can I configure in the 'Rebranding' tab?

The 'Rebranding' tab helps you customize the colors and icons on the website. If you wish to edit the fields here, click the Edit button. The table below lists the fields that you can edit in the Rebranding tab.

 

Field Name

Description

Your Website URL

Enter the URL of your website.

Company Logo

Upload your Company’s Logo, which will appear on the top left corner of the Homepage.

Favicon

Displays the icon on the browser’s tab. 

Font

Select a font of your choice from the drop-down.

Header Color

Choose a color for the header. You can specify either the RGB, HSL or the Hex code of the color.

Background Color

Choose a background color. You can specify either the RGB, HSL or the Hex code of the color.

Brand Color

Choose the color that defines your company. You can specify either the RGB, HSL or the Hex code of the color.

Search Placeholder Color

Choose the color for the search bar. You can specify either the RGB, HSL or the Hex code of the color.

Footer Color

Choose a color for the footer. You can specify either the RGB, HSL or the Hex code of the color.

Google Analytics Tracker ID

Enter the Google Analytics Tracker ID.

Company Facebook URL

Enter your company’s Facebook URL. This appears as an icon on the bottom right corner of the footer.

Company Twitter URL

Enter your company’s Twitter URL. This appears as an icon on the bottom right corner of the footer.  

Company LinkedIn URL

Enter your company’s LinkedIn URL. This appears as an icon on the bottom right corner of the footer.

Company Youtube URL

Enter your company’s Youtube URL. This appears as an icon on the bottom right corner of the footer.

Copyright Text

Enter your copyright text here. This appears on the bottom left corner of the footer. 

Footer Links

You can enter other links related to your company. 

  1. Click the +Add Link button.
  2. Enter the Link Text and Link Url.

If you wish to delete a link, click the Delete icon beside the Link Url field.

 

After you make all the edits, click the Save button to save and apply the changes.
If you wish to discard the changes, click Cancel.
Once you save the changes, go to your Help Center and refresh the page (press CTRL+R) to see all the changes. 
Note: There might be a slight delay for the changes to appear on the Help Center.

To know more about Help Center, click here.
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