FAQs in this section
What is Profile Scoring?
Is Lead Scoring the same as Profile Scoring?
What are the benefits of configuring Profile Scoring?
How can my sales team make use of Profile Scoring?
How can my support team make use of Profile Scoring?
What is Profile Rating?
What is an Attribute in Profile Scoring?
What is Value in Profile Scoring?
What is Weight in Profile Scoring?
What is Total Score in Profile Scoring?
Is Profile Scoring available in the Sales Starter edition?
How can I decide on what Profile Scores to assign?
Are all attributes the same and equal to each other?
How do I calculate the profile score if a customer has two values under the same attribute?
What is profile scoring for contacts?
What is Profile Scoring for Organizations?
How can I configure profile scores in the CRM?
How can I delete an attribute?
Can I add extra values for attributes?
How can I configure Profile Rating?
Does the Leads module have a Profile Score?
Will a new field value have a default score?
Will the Profile Rating field appear when I export a contact record?
How do Contact Profile Scores impact the Organization Profile Score?
Can an admin disable the profile scoring feature?

Can I automate certain actions in Profile Scoring?

Yes, you can. Workflows in Vtiger CRM will help you automate and set up specific responses that must occur when your high priority customers trigger an action. For example, you can set up a workflow that will alert account managers when high priority issues are reported by 4 or 5-star customers.
Configuring Workflows in such cases will help you act quickly and satisfy your current customers. 

To know more about Workflows, click here.
To know more about Profile Scoring, click here.

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