How do I view survey responses?

You can view a survey’s responses on the survey record. A survey response contains a response summary and individual responses.

Follow these steps to view a survey’s responses:

1. Log in to your CRM account.
2. Click the Main Menu.
3. Go to Essentials.
4. Select Surveys.
5. Open a survey.
   • Click the Summary tab to view the overall response.
   • Click the Respondents tab to see the details of the survey respondents.
     1. Hover over a respondent and click the View responses icon to the right to see their answers.
     2. Click Ok to close the window.