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How do I view survey responses?

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You can view a survey’s responses on the survey record. A survey response contains a response summary and individual responses.

Follow these steps to view a survey’s responses:
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Go to Essentials.
  4. Select Surveys.
  5. Open a survey.
    • Click the Summary tab to view the overall response.
    • Click the Respondents tab to see the details of the survey respondents.
      1. Hover over a respondent and click the View responses icon to the right to see their answers.
      2. Click Ok to close the window.
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