FAQs in this section
Are surveys available in all Vtiger editions?
How do I create an external survey?
What is the purpose of a CSAT Survey in Vtiger?
What are the available question formats in a CSAT Survey?
Can CSAT Surveys be triggered automatically?
Can I preview the CSAT Survey before it is sent out?
How do I create a CSAT Survey in Vtiger CRM?
How do I view CSAT Survey responses in Vtiger CRM?
How do I edit an existing CSAT Survey?
How do I deactivate a CSAT Survey in Vtiger CRM?
How do I delete a CSAT Survey in Vtiger CRM?
Which Vtiger CRM modules support CSAT Surveys?
How do I send an Internal Survey link?
How do I send an External Survey link?
How do I install the Survey module?
How do I preview a survey?
How do I insert a survey link into the email body?
How do I close a survey?
How do I view survey responses?
What is a Survey?
How do I create an internal survey?
Why do I need to add logic to a survey question?
What are the different survey types?
What types of survey questions can I create?

How do I add logic to a survey question?

  1. Log in to the CRM.
  2. Click the Main Menu.
  3. Select Essentials > Surveys. The Surveys List View opens. 
  4. Open a Survey.
  5. Click the Edit icon shown on the top right.
  6. Click Go to Questions.
  7. Hover over a question and click the Logic icon shown in the top-right corner. The Logic window opens.
  8. Click +Add Logic.
  9. Enter the logic.
  10. Click Save.
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