You can view a survey’s responses on the survey record. A survey response contains a response summary and individual responses.
Follow these steps to view a survey response:
- Log in to your CRM account.
- Click the Main Menu.
- Go to Essentials.
- Select Surveys.
- Open a survey.
- Click the Summary tab to view the overall response.
- Click the Respondents tab to see the details of the survey respondents.
- Hover over a respondent and click the View Responses icon to the right to see their answers.
- Click Ok to close the window.