How do I view survey responses?

You can view a survey’s responses on the survey record. A survey response contains a response summary and individual responses.
Follow these steps to view a survey’s responses:

1. Log in to the CRM.
2. Click the Main Menu.
3. Select Essentials > Surveys. The Surveys List View opens. 
4. Open a Survey. The Survey Summary View opens.
5. View the following details of the record:
   1.  Summary 
      1. Response summary - Shows a breakdown of the types of responses received.
      2. Responses Volume - Indicates the total number of responses submitted. 
      3. Questions - Displays all the questions added to the survey. 
         1. Answered 
         2. Skipped 
   2. Respondents - Lists the participants who submitted responses, along with the time and their responses. 
   3. Questions - Displays all the questions added to the survey, along with their answer options, if any
   4. Activity - Displays all activity related to the survey record, including updates and interactions.