FAQs in this section
What is a Survey?
Are surveys available in all Vtiger editions?
How do I install the Survey module?
What are the different survey types?
What types of survey questions can I create?
How do I create an internal survey?
Can I preview a survey?
How do I create an external survey?
How do I send an internal survey link?
How do I send an external survey link?
How do I insert a survey link into the email body?
How do I view survey responses?
How do I add logic to a survey question?
Why do I need to add logic to a survey question?
How do I close a survey?
What are the available question formats in a CSAT Survey?
Can CSAT Surveys be triggered automatically?
Can I preview the CSAT Survey before it is sent out?
How do I create a CSAT Survey in Vtiger CRM?
How do I view CSAT Survey responses in Vtiger CRM?
How do I edit an existing CSAT Survey?
How do I deactivate a CSAT Survey in Vtiger CRM?
How do I delete a CSAT Survey in Vtiger CRM?
Which Vtiger CRM modules support CSAT Surveys?

What is the purpose of a CSAT Survey in Vtiger?

CSAT Surveys allow you to measure customer satisfaction with your products, services, or support. This feedback helps identify areas of improvement and enhance customer experiences.
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