You can close it when you no longer want people to take a survey. When someone tries to open a closed survey, they will see this message: This survey no longer accepts submissions.
Follow these steps to close a survey:
- Log in to your CRM account.
- Click the Main Menu.
- Go to Essentials.
- Select Surveys.
- Open a survey.
- Click the Close button on the top right.
To reopen a survey, click the
Re-open shown on the survey record.