FAQs in this section
What is Storage Guard?
Which usage details can I see in the Usage Details block?
Which records are considered in Database and Files usage details?
Will the storage usage data get updated instantly?
Will I be notified about my storage details every month?
What can I see in the Usage Details block?
What can I see in the Configuration block?
Who can configure the deletion policy?
Are there any default settings regarding the deletion policy for the Storage Guard?
For which records can I configure the deletion policy?
What happens if there is no deletion policy?
How can I configure the deletion policy?
How frequently will I be notified about my storage usage?
How will the Storage Guard calculate the space used?
When are the old records deleted?
Will I be notified before data deletion?
Does the automatic email deletion process delete emails from different sources?
How are the Storage Limits defined?
Where can I find Storage Guard in the CRM?
What are the different details available on the Storage Guard page?
Is Storage guard available in the Sales Professional edition?
What can I see in the CRM Records tab?
Does the record count include Recycle Bin records?
Can I delete records from the CRM Records tab?
Is the record count in the CRM Records tab real-time data?
Why are the number of records in the Contacts module and Storage Guard’s Contacts module different?
Why are Events and Tasks data not shown separately?
What can I see in the Mailbox Email Attachments tab?
Which type of mailboxes are shown in the Mailbox Email Attachments tab?
Is the data shown in the Mailbox Email Attachments tab real-time data?
How are the emails counted and displayed in the Mailbox Email Attachments tab?
Why is the size not shown for a few records?
Can we delete a mailbox from the Mailbox Email Attachments tab?
What can I see in the All Other Files tab?
Is the data shown in the All Other Files tab real-time data?
How many attachments are shown per page?
Do you show Inbox’s personal mailbox attachments in the All Other Files tab?
Can I filter the records in the All Other Files tab?
Can I download files from the Storage Guard?
How many files can I download at a time?
How can I download the files?
How can I delete the files?
After deleting a file, will storage usage details get updated instantly?
How many files can I delete at a time?
Will deleting a file from the All Other Files tab delete the record permanently?
Can I restore the deleted files?
Can I see who deleted the files?
Can I see which file was deleted?
What will happen if I exceed the storage space?
What is the cost for exceeded storage?
From when will I be billed for the exceeded storage?
How will I be billed for excess storage?
Why am I suddenly being billed from Feb 1st for exceeded storage?
How can I clear the current storage space so that I won’t be billed?
What is the storage limit per account for the storage guard?
Where can I see my storage usage?

Is the storage limit different for different editions?

Yes, the storage limit different for different editions. Here is the information:
  • Sales Starter - 5 GB or 500 MB per user
  • Sales Professional - 7.5 GB or 750 MB per user
  • Sales Enterprise - 15 GB or 1.5 GB per user
  • Help Desk Starter - 5 GB or 500 MB per user
  • Help Desk Professional - 7.5 GB or 750 MB per user
  • One Professional - 15 GB or 1.5 GB per user
  • One Enterprise - 15 GB or 1.5 GB per user
To know more about Storage Guard, click here.
 
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