What are the new features added in the recent version of Vtiger (V9)?

We have added a few new features to V9 that will help users of all divisions. 

• Sales - AI guided selling with Vtiger Calculus will help sales teams to amp up their game. Here are a few key features:
  • Best time to contact 
  • Deal score and Deal recommendations 
  • AI-based forecast
  • Conversation Signals 
  • Call Analysis
  • Coaching Material and Coaches Dashboard
  • Players Dashboard 
  • Email Assistant
• Marketing - V9 will enable your marketing personnel to obtain the right leads through various platforms.
  • Capture leads through Facebook and Google Ads integration
  • Use APIs to set consents
  • Utilize responses volume chart in Surveys
  • Track website activity while lead scoring
• Support - V9 will empower your support members to increase their assistance to customers.
  • Use the Articles module and Help Center portal to display long-form help content
  • Use Chat Insights to analyze your teams’ performance

Along with module-specific additions, we also have other additions that enhance the CRM.

• In the Deals’ Kanban View, you can choose ‘All Pipelines’ as a filter.
• Search for related lists in the List View.
• In the Tasks’ Kanban View, you can choose ‘All Tasks Types’ as a filter.
• Field value validations have been enabled to maintain data integrity.
• Google Meet and Sage Accounting integrations have been added.
• You can now send emails to new users from your domain.

To know more about What's New in V9, click here.