The Vtiger Asterisk application acts as a gateway to connect to Vtiger CRM from the Asterisk Server. It makes it easy for Vtiger and Asterisk to interact over HTTP when incoming or outgoing calls need to be handled.
Vtiger Asterisk Connector provides the following features:
- Connect to Vtiger and notify the incoming call.
- Accept commands from Vtiger and forward them to Asterisk (Click-to-Call).
- Call recording file management.
Installation PrerequisitesTo install the Asterisk Connector, you need:
- Asterisk 1.8 onwards
- Java 1.8 onwards
- Vtiger Details [Copy these details from the Vtiger CRM PhoneCalls settings page]