FAQs in this section
What are Chatbot Modes in Vtiger CRM?
Chatbot Modes is a setting on the Websense >Widget > Chatbot page. It allows you to enable two types of modes: Local Only and Local+GPT.
When you enable Local Only Mode, the bot will provide answers from Frequently Asked Questions(FAQs) and articles.
When you enable Local+GPT, the bot reads two best-matching articles, sends the content to a selected GPT model like Open AI, and gets the answer. When you use Calculus AI(GPT), it consumes tokens for every bot training and bot prediction answer.
When you enable Local Only Mode, the bot will provide answers from Frequently Asked Questions(FAQs) and articles.
When you enable Local+GPT, the bot reads two best-matching articles, sends the content to a selected GPT model like Open AI, and gets the answer. When you use Calculus AI(GPT), it consumes tokens for every bot training and bot prediction answer.